Terms of service

HuiChannels Terms of Service

Last Updated: August 12, 2026

These Terms of Service govern your access to and use of HuiChannels, a business to business wholesale sourcing, product discovery, distribution, and transaction platform operated by Hui USA Inc.

By accessing HuiChannels, creating an account, submitting information, requesting or providing quotations, purchasing products, selling products, or otherwise using the platform, you agree to these Terms.

1. Business Platform

HuiChannels is intended primarily for commercial and business use.

The platform provides services that may include:

• Product discovery

• Marketplace data and analysis

• AI assisted product analysis

• Buyer and Vendor matching

• Wholesale sourcing

• RFQs and quotations

• Price negotiation

• Product distribution opportunities

• Order processing

• Transaction support

• Fulfillment coordination

• After sales and dispute support

HuiChannels may add, remove, or modify platform functionality from time to time.

2. Buyer and Vendor Accounts

Users may register for different account roles, including Buyer and Vendor accounts.

Users are responsible for providing accurate and current information and maintaining the security of their accounts.

HuiChannels may review, verify, restrict, suspend, or otherwise manage accounts where necessary for security, compliance, fraud prevention, platform integrity, or violation of these Terms.

3. Vendor Responsibilities

Vendors are responsible for ensuring that information supplied to HuiChannels is accurate and authorized.

This includes product descriptions, images, pricing, inventory, brand information, intellectual property, certifications, compliance documentation, shipping origin, lead times, and fulfillment information.

Vendors are responsible for their products and for fulfilling accepted orders according to the applicable transaction terms.

4. Buyer Responsibilities

Buyers are responsible for reviewing product information, pricing, quantities, shipping terms, lead times, and other relevant information before completing an order.

Buyers are responsible for determining whether products are appropriate for their intended business, market, resale channel, and customers.

5. Pricing

Vendor pricing and Buyer pricing may differ.

HuiChannels may establish the final price offered to Buyers based on Vendor pricing, platform fees, service fees, transaction costs, logistics considerations, commercial arrangements, or other factors.

A Vendor’s submitted wholesale price does not necessarily constitute the final Buyer purchase price.

6. RFQs and Negotiations

HuiChannels may allow Buyers and Vendors to exchange RFQs, quotations, offers, and counteroffers.

A quotation or negotiation does not constitute a completed transaction until the applicable offer has been accepted and any required payment or other transaction conditions have been satisfied.

7. Orders and Payment

Buyers may pay for eligible transactions through checkout methods offered by HuiChannels or through other approved payment methods.

HuiChannels may collect payment from the Buyer and coordinate procurement, payment, and fulfillment with the applicable Vendor.

Orders are subject to availability, fraud review, payment verification, Vendor availability, and other applicable transaction requirements.

8. Shipping and Fulfillment

Shipping origin, estimated lead time, and delivery information may vary by product, Vendor, quantity, and transaction.

Estimated shipping and delivery dates are not guarantees unless expressly stated otherwise.

Vendors are responsible for providing accurate fulfillment information and meeting accepted order commitments.

9. Product and Marketplace Data

HuiChannels may use information from Vendors, marketplaces, public sources, licensed or authorized data providers, and proprietary analytical systems.

Marketplace statistics and indicators may represent estimates, historical information, or analytical interpretations.

HuiChannels does not guarantee their absolute accuracy or future applicability.

10. Artificial Intelligence

HuiChannels uses artificial intelligence and automated analytical technologies.

AI generated reports, opportunity scores, demand indicators, recommendations, Buyer Vendor matching, forecasts, and similar information are provided for business decision support purposes.

They do not constitute guarantees of profitability, sales, demand, compliance, or investment performance.

11. No Guarantee of Commercial Results

HuiChannels does not guarantee that a product will sell successfully, that a Buyer will purchase a Vendor’s products, that a Vendor will receive a particular volume of business, or that any transaction will generate profit.

Users remain responsible for their own commercial decisions.

12. Intellectual Property

Users may only upload or provide content they own or have authority to use.

Vendors authorize HuiChannels to use submitted product information, trademarks, images, descriptions, documents, and related materials as reasonably necessary to operate, market, analyze, and facilitate distribution of their products through HuiChannels.

HuiChannels technology, branding, reports, interfaces, software, designs, and proprietary analytical systems remain the property of Hui USA Inc. or their respective licensors.

13. Circumvention and Platform Integrity

Users may not misuse HuiChannels to obtain confidential information, interfere with platform operation, scrape protected information, commit fraud, misrepresent identity, infringe intellectual property rights, or circumvent applicable platform protections.

HuiChannels may restrict access to information where reasonably necessary to protect Buyers, Vendors, confidential business information, or the integrity of the marketplace.

14. Disputes

Buyers and Vendors should promptly report transaction disputes through HuiChannels.

HuiChannels may review transaction records, communications, tracking information, product documentation, and other evidence when assisting with a dispute.

HuiChannels may determine appropriate platform actions including refunds, partial refunds, replacements, account restrictions, or other remedies permitted by applicable transaction terms.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Hui USA Inc. will not be liable for indirect, incidental, special, consequential, exemplary, or lost profit damages resulting from use of HuiChannels, marketplace conditions, third party actions, Vendor products, Buyer decisions, or reliance on analytical information.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. Changes to the Service or Terms

HuiChannels may modify its services and these Terms as the platform evolves.

Continued use of HuiChannels after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

17. Contact

Hui USA Inc.
Operating as HuiChannels
huichannels.com