Shipping policy

HuiChannels Shipping and Fulfillment Policy

Last Updated: August 12, 2026

HuiChannels works with Vendors, brands, warehouses, logistics providers, and other fulfillment partners to support B2B wholesale transactions.

Shipping Origin

Products available through HuiChannels may ship from different locations.

Depending on the product and Vendor, inventory may ship from the United States, another North American location, China, or another international location.

Available shipping origin information may be displayed with the product or wholesale offer.

Lead Time

Products may have different fulfillment lead times.

The applicable lead time may depend on:

• Vendor inventory availability

• Purchase quantity

• Wholesale pricing tier

• Shipping origin

• Product preparation requirements

• Logistics method

• Other transaction specific conditions

Buyers should review applicable fulfillment information before completing an order.

Estimated Delivery

Estimated delivery dates are calculated using available Vendor and logistics information.

Unless expressly guaranteed in writing, delivery dates are estimates and may be affected by carriers, weather, transportation disruptions, customs, holidays, inventory conditions, or other circumstances outside HuiChannels’ reasonable control.

Tracking

Where tracking is available, shipment information may be provided through the Buyer account or other HuiChannels communications.

Vendors are expected to provide required shipment information within the applicable fulfillment timeframe.

International Shipping, Customs and Duties

The party responsible for customs clearance, import duties, taxes, tariffs, brokerage, and related charges depends on the terms presented for the applicable transaction.

Where HuiChannels specifically states that duties, tariffs, customs handling, or similar costs are included, the Buyer will not be separately responsible for those included charges.

Otherwise, applicable charges may remain the responsibility of the Buyer.

Delivery Inspection

Buyers should inspect shipments promptly after delivery.

Material damage, incorrect merchandise, quantity discrepancies, or other significant fulfillment problems should generally be reported to HuiChannels within 48 hours of confirmed delivery, unless different terms are stated for the transaction.

Delivery Delays

If an order is materially delayed beyond the applicable fulfillment commitment, the Buyer may contact HuiChannels for assistance.

HuiChannels may investigate the shipment with the Vendor or logistics provider and determine appropriate remedies under the applicable transaction terms.

Multiple Shipments

Wholesale orders may be delivered in multiple shipments, particularly when inventory is fulfilled from multiple locations.

Address Accuracy

Buyers are responsible for providing accurate shipping and receiving information.

Additional costs resulting from incorrect addresses, refused deliveries, inaccessible receiving locations, or Buyer requested rerouting may be charged to the Buyer where appropriate.